Privacy Policy

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Effective Date: Jan 1, 2025

 

At iHELP, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app, website, and services. By using iHELP, you agree to the collection and use of your information in accordance with this policy.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: When you register for iHELP, we may ask for personal details such as your name, email address, and phone number.

• Usage Data: We collect information about how you use our app, including interactions with i-MARA, features used, and the frequency of use.

• Device Information: We may collect device information, such as IP address, operating system, device type, and browser information.

• Payment Information: If you choose to subscribe to our paid services, we may collect payment details such as credit card numbers or other payment methods.

 

2. How We Use Your Information

The information we collect is used for the following purposes:

• Provide and Improve Our Services: To offer you personalized support, improve our features, and enhance your user experience.

• Communicate with You: To send updates, reminders, and notifications about your account, as well as promotional messages and offers (you may opt-out of marketing communications at any time).

• Ensure Security: To monitor the security and integrity of our services and protect against fraud and unauthorized activities.

• Compliance with Legal Obligations: To comply with legal requirements and protect our rights or the rights of others.

3. Data Security

We take the security of your personal information seriously. We use commercially reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties, except in the following situations:

• With Service Providers: We may share your information with third-party companies that assist us in operating the app, providing services, or performing business functions (e.g., payment processing, customer support). These service providers are obligated to protect your information and use it only for the purpose of providing services to iHELP.

• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or governmental request, or to protect the safety, rights, or property of iHELP or others.

 

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access and Update Your Information: You can access and update your personal information in your account settings.

• Opt-Out of Marketing Communications: You can opt-out of marketing emails by following the unsubscribe instructions in any email we send.

• Request Deletion of Your Information: You can request that we delete your personal information by contacting us at contact.amara.plc@gmail.com

 

6. Children’s Privacy

iHELP is not intended for users under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

 

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of the policy will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us at:

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Email: contact.amara.plc@gmail.com

By using iHELP, you acknowledge that you have read and understood this Privacy Policy.